Popular questions from our customers
01
What is Antique Cut’s Policy on Lab-Grown Diamonds?
Antique Cut follows all the established laws for ethical sourced diamonds. Our customers always receive Lab-Grown diamonds. We never exceed all governmental regulations boundary wall for ethically sourced diamonds.
02
Are Lab Diamonds Real?
Yes. Lab created diamonds have the same physical, chemical, and optical characteristics as natural diamonds, as well as the same fire, scintillation, and sparkle. They are real diamonds. Lab diamonds are scientific inventions reality. Lab created diamonds are nearly impossible to differentiate from natural diamonds with the naked eye.
03How Do I Know I am Getting Exactly What I am Ordering?
04How Do I Receive My Order From You?
05What About Customs Fees?
06Can I Cancel My Order?
03
How Do I Know I am Getting Exactly What I am Ordering?
We gives the CAD (computer aided design) to you which is the raw image file to see the exact product what you ordered. After, you confirm it then we starts the manufacturing process and frequently update you. We can share the final product video before we ship it so you can trust on that you'll be getting exactly what you ordered.
04
How Do I Receive My Order From You?
We ship items with USPS/ FedEx, Aramex ,DHL/DPD (it will take 7-8 days) and if you want fully insured delivery then we can do it and it will take 20-22 days.
05
What About Customs Fees?
When your package arrives, UPS will contact you and arrange to collect all taxes and duties.
06
Can I Cancel My Order?
Orders may be voidable prior to their shipping. Please contact us for more details.
You can cancel order within 48 hours from the order place time with prior reasons. Maybe on your order production has started then you chared for the restocking fee. Contact for more information.
Our Commitments
Our reputation for excellence includes.
Secure Shipping
Free FedEx 2Day shipping on all orders.
Ethical Brilliance
We stand proudly behind our diamond and jewelry quality.
Holiday Specials
This holiday, enjoy real smart deals while you still can.
Customer Care
Free 30-day returns on all orders.